As our Client Service Manager, Hilda’s mission is to provide exceptional service to Lake Avenue Financial's clients.
Hilda is driven by knowing and serving clients and their families. Providing professional and personal attention with a commitment to excellence is a guiding principle in her interactions with them. She enjoys working closely with clients to alleviate the unnecessary financial complexities in their lives.
Hilda wants to see every client surprised and delighted by the outstanding support and personal attention they receive from Lake Avenue Financial. She achieves this by always being client-focused. Hilda’s natural skill set is perfectly matched to what makes Lake Avenue’s Operations team so exceptional: her high level of accuracy and attention to detail as well as her ability to adjust to and work with all personalities and circumstances.
Hilda has a willingness to learn and the exceptional capability to identify, formalize and implement processes. Thus, making her an invaluable asset to Lake Avenue Financial.